{"id":38985,"date":"2026-09-28T10:00:24","date_gmt":"2026-09-28T08:00:24","guid":{"rendered":"https:\/\/www.ilr.lu\/?post_type=actualite&#038;p=38985"},"modified":"2026-09-25T15:37:23","modified_gmt":"2026-09-25T13:37:23","slug":"operational-guidance-for-incident-handling","status":"publish","type":"actualite","link":"https:\/\/www.ilr.lu\/en\/actualite\/operational-guidance-for-incident-handling\/","title":{"rendered":"Operational guidance for incident handling"},"content":{"rendered":"<p>The <em>High Commission for National Protection<\/em> (\u201cHCPN\u201d), acting in its role as the <em>Agence Nationale de la S\u00e9curit\u00e9 des Syst\u00e8mes d\u2019Information<\/em> (\u201cANSSI\u201d) and as <em>the Governmental Computer Security Incident Response Team<\/em> (\u201cGOVCERT.LU\u201d), the <em>Computer Incident Response Center Luxembourg<\/em> (\u201cCIRCL\u201d), the <em>Commission de Surveillance du Secteur Financier<\/em> (\u201cCSSF\u201d), and the <em>Institut Luxembourgeois de R\u00e9gulation<\/em> (\u201cILR\u201d) are pleased to announce that a team of cyber security experts of the mentioned institutions jointly wrote a set of rulebooks\u00a0related to <a href=\"https:\/\/www.ilr.lu\/publications\/operational-guidance-for-incident-handling\/\">operational guidance for incident handling<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Why were these rulebooks developed?<\/strong><\/p>\n<p>The rulebooks were developed in the context of Article 14(5) of the Loi du 5 mai 2026 concernant des mesures destin\u00e9es \u00e0 assurer un niveau \u00e9lev\u00e9 de cybers\u00e9curit\u00e9 (\u201cNIS2 Act\u201d).<\/p>\n<p>Under Article 14(5), following receipt of an initial notification of a significant incident, the competent authority provides the notifying entity with an initial response and, at the entity\u2019s request, guidance or operational advice on the implementation of possible mitigation measures. Such guidance is provided by the competent authority in cooperation with the relevant Computer Security Incident Response Team (\u201cCSIRT\u201d), which may also provide additional technical support at the entity\u2019s request.<\/p>\n<p>The rulebooks are intended to translate this operational guidance into practical and readily usable resources, helping entities facing a cybersecurity incident to rapidly identify and implement appropriate mitigation measures and to facilitate their interaction with the competent authority and the relevant CSIRT.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Who are they intended for?<\/strong><\/p>\n<p>The rulebooks are primarily intended for public and private sector entities subject to the NIS2 Act. They provide operational guidance for handling cybersecurity incidents, in particular in the context of a significant incident notified to the competent authority in accordance with the notification mechanism established by the NIS2 Act.<\/p>\n<p>They are especially relevant for technical teams, cybersecurity officers and other staff responsible for incident handling and response.<\/p>\n<p>The rulebooks may also serve as a practical reference for other organisations facing a cybersecurity incident or seeking to prepare and improve their incident response procedures.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>What do the rulebooks provide?<\/strong><\/p>\n<p>The rulebooks provide practical, step-by-step guidance for handling specific types of cybersecurity incidents. Each rulebook addresses a particular incident scenario and structures the response across the main stages of incident handling.<\/p>\n<p>Depending on the type of incident, the guidance covers:<\/p>\n<ul>\n<li>typical initial detection, including common signs, alerts and indicators that may reveal an incident;<\/li>\n<li>immediate response and containment measures to limit the impact and prevent further compromise;<\/li>\n<li>investigation steps to assess the scope, origin and consequences of the incident;<\/li>\n<li>remediation measures to address the causes of the incident and restore a secure environment;<\/li>\n<li>evidence keeping, including relevant information and technical artefacts that should be preserved;<\/li>\n<li>post-incident activities to reduce the likelihood or impact of similar incidents in the future;<\/li>\n<li>communication measures, including communication with affected users, management or other relevant parties; and<\/li>\n<li>key watchpoints highlighting specific risks or issues requiring particular attention.<\/li>\n<\/ul>\n<p>The rulebooks are designed as practical reference guides that can be consulted during an incident, enabling technical and incident response teams to quickly identify relevant actions and measures for the specific situation they are facing.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>A collaborative and evolving resource<\/strong><\/p>\n<p>The rulebooks were jointly developed by cybersecurity experts from the HCPN\/ANSSI\/GOVCERT.LU, CIRCL, CSSF and ILR.<\/p>\n<p>To foster cyber security community feedback and ensure quality over time, the rulebooks are hosted on <a href=\"https:\/\/github.com\/nis2-rulebooks\/nis2-rulebooks\">GitHub<\/a>. The contributions of cyber security professional are very welcomed and will be considered by the authors in future updates.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Disclaimer<\/strong><\/p>\n<p>These rulebooks are solely intended to be used as a practical guidance by an entity facing a cybersecurity incident and looking for immediate assistance from the competent authorities and the Computer Security Incident Response Teams (\u201cCSIRT\u201d). They have been written in the context of Article 14(5) of the <a href=\"https:\/\/legilux.public.lu\/eli\/etat\/leg\/loi\/2026\/05\/05\/a225\/jo\"><em>Loi du 5 mai 2026 concernant des mesures destin\u00e9es \u00e0 assurer un niveau \u00e9lev\u00e9 de cybers\u00e9curit\u00e9<\/em><\/a> (\u201cNIS2 Act\u201d), and in accordance with the missions assigned to the HCPN in its role as ANSSI under Article 3, paragraph 1<em>ter<\/em>, of the <a href=\"https:\/\/legilux.public.lu\/eli\/etat\/leg\/loi\/2016\/07\/23\/n1\/jo\"><em>Loi modifi\u00e9e du 23 juillet 2016 portant cr\u00e9ation du Haut-Commissariat \u00e0 la Protection nationale<\/em><\/a>.<\/p>\n<p>These rulebooks must not be used as a substitute for any policies or procedures in force at the entities. Neither the HCPN, the CIRCL, the CSSF, nor the ILR can be held liable in the event of malfunction or unforeseen circumstances or for any damages resulting from the use of the guidance.<\/p>\n<p>These rulebooks do not address the legal obligations to be fulfilled by the concerned entities (e.g., file a complaint, notification of incidents to the CSSF, the ILR, and the Commission Nationale pour la Protection des Donn\u00e9es (CNPD), etc.).<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":5,"featured_media":39043,"template":"","meta":{"_acf_changed":false,"footnotes":""},"secteur":[11],"class_list":["post-38985","actualite","type-actualite","status-publish","has-post-thumbnail","hentry","secteur-niss"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Operational guidance for incident handling - ILR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ilr.lu\/en\/actualite\/operational-guidance-for-incident-handling\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Operational guidance for incident handling\" \/>\n<meta property=\"og:description\" content=\"The High Commission for National Protection (\u201cHCPN\u201d), acting in its role as the Agence Nationale de la S\u00e9curit\u00e9 des Syst\u00e8mes d\u2019Information (\u201cANSSI\u201d) and as the Governmental Computer Security Incident Response Team (\u201cGOVCERT.LU\u201d), the Computer Incident Response Center Luxembourg (\u201cCIRCL\u201d), the Commission de Surveillance du Secteur Financier (\u201cCSSF\u201d), and the Institut Luxembourgeois de R\u00e9gulation (\u201cILR\u201d) are [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ilr.lu\/en\/actualite\/operational-guidance-for-incident-handling\/\" \/>\n<meta property=\"og:site_name\" content=\"ILR\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ilr.lu\/wp-content\/uploads\/Incident_handling-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"808\" \/>\n\t<meta property=\"og:image:height\" content=\"538\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ilr.lu\\\/en\\\/actualite\\\/operational-guidance-for-incident-handling\\\/\",\"url\":\"https:\\\/\\\/www.ilr.lu\\\/en\\\/actualite\\\/operational-guidance-for-incident-handling\\\/\",\"name\":\"Operational guidance for incident handling - 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